Frequently Asked Questions

We recommend booking 2-4 weeks in advance for standard events, and 6-8 weeks for peak season (May-September) or large groups. Last-minute bookings (48 hours) subject to availability with potential rush fees.

Cancellations made 14+ days before event receive full refund. 7-14 days: 50% refund. Less than 7 days: deposit forfeited. No refunds for customer-initiated changes within 48 hours of event.

Yes. Changes to date, time, or vehicle type available up to 7 days before event at no charge (subject to availability). Changes within 7 days may incur $50 modification fee.

Yes. 25% deposit required at booking to secure reservation. Remaining balance due 7 days before event. Deposits applied toward final invoice.

Party bus: professional driver, vehicle, fuel, onboard entertainment system, LED lighting, climate control, bar area with coolers. Executive car: professional driver, vehicle, fuel, climate control, premium seating. Alcohol, food, and decorations guest-provided.

No. Our pricing is transparent and all-inclusive. What you're quoted includes driver, fuel, base amenities, and insurance. The only additional charges are for optional services (decorations, extra stops, waiting time).

Yes. We partner with Affirm for 3-12 month financing (subject to credit approval). Custom payment plans available for events over $1,500. Zero-interest options available for qualified purchases.

Credit cards (Visa, Mastercard, American Express), debit cards, bank transfers, and Affirm financing. Corporate billing and NET-30 invoicing available for established businesses.

Premium sound system, LED lighting, Bluetooth connectivity for music streaming, onboard bar area with coolers, climate control, and spacious seating. Dance floor space available on premium buses. BYOB allowed (no glass bottles).

Yes. We allow BYOB for beer, wine, and spirits. Glass bottles not permitted. Open containers must remain on the bus (PA open container law). Our drivers do not serve alcohol — guests manage their own beverages.

Yes. Guest-provided decorations welcome. Tape, ribbons, and banners allowed. No permanent adhesives, no paint, no confetti. We keep setup/removal simple and cleanup included in rental.

Food and catering are guest-provided. We allow snacks and beverages on board. Cooler space available. For full catering coordination, we can recommend local Pittsburgh caterers.

Bachelorette/bachelor parties, birthdays, weddings, brewery tours, corporate events, prom, sports/concert transportation, family reunions, and custom group celebrations. We've hosted 2,500+ events in Pittsburgh.

Yes. Our specialty. We know every brewery in Pittsburgh and create custom brewery crawl routes. Standard tours hit 2-3 breweries in 3-4 hours. No wait times at breweries — we coordinate ahead. Perfect for Lawrenceville, South Side, and Downtown brewery scenes.

Yes. We work with Pittsburgh-area wedding planners and venues daily. We handle bride/groom arrival, bridal party transport, guest shuttles, and post-reception transportation. Flexible timing and professional coordination.

Yes. Standard rate for airport pickups/drop-offs from Pittsburgh International (10-15 min drive). Executive car recommended for airport service. Advance notice appreciated for flight tracking.

Yes. All drivers are PA-licensed and professionally trained. Full commercial auto insurance included ($1M liability). Background checks required. We prioritize safety and professional conduct at all times.

Driver has right to refuse transport if guest is excessively intoxicated. We take safety seriously. No exceptions. Guests should arrange designated drivers or plan taxi/rideshare backup.

Extremely rare. All vehicles maintained to commercial standards. If breakdown occurs, we dispatch replacement vehicle immediately at no charge. Our 24/7 dispatch ensures backup availability.

Yes. Real-time GPS tracking available to event organizers on request. Helpful for coordinating multiple parties or keeping tabs on group location. Privacy-respectful implementation.

Yes. 2+ vehicle bookings: 10% discount. Corporate loyalty (4+ bookings/year): 15% discount. Referral rewards: $50 credit per referral. Early booking (60+ days advance): 5% discount.

Yes. We've transported groups of 100+ by coordinating multiple buses. Custom routing, venue coordination, and timing all handled. Dedicated account manager for large corporate bookings.

Yes. NET-30 invoicing available for established businesses. We work with corporate event coordinators and accounting departments. Flexible payment terms negotiable.

Yes. We regularly coordinate 2-10+ bus groups. Unified routing, synchronized timing, and single point of contact for all vehicles. Multi-vehicle discount applies.